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Ability to resend a unique coupon to a customer
planned
Dan Bitzer
Possibly solutions could be a 'Coupon Before Expires' trigger or a 'Coupon Generated' trigger.
Another solution would be to create a 'Generate Coupon' action that runs before an email is sent and stores the coupon for future use.
## Use cases:
3 step abandoned cart sequence
- 1st email is a reminder
- 2nd email contains coupon
- 3rd email contains a reminder of the same coupon
In this example, the 3rd email should not send if the cart is purchased which means a 'Coupon Before Expires' trigger may not be suitable.
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Lital Rogowski
Hi there, are there any news about this functionality? 'cause we want to create it in our abandoned cart series.
Dan Bitzer
Lital Rogowski: Hi, currently this isn't being developed but there is a work around that might work for you.
You can store the coupon as a customer custom field using the "Customer - Update Custom Field" action before you send the email.
Here's an example: https://d.pr/i/f14qyT
Then in the second workflow you can use the rule: "Customer - Custom Field" to ensure that the coupon has been specified. E.g: https://d.pr/i/VyfKRA
Lital Rogowski
Dan Bitzer: Hi, Thanks. Hope it's going to work :)
Dan Bitzer
planned