7
Ability to resend a unique coupon to a customer
planned
Dan Bitzer
Possibly solutions could be a 'Coupon Before Expires' trigger or a 'Coupon Generated' trigger.
Another solution would be to create a 'Generate Coupon' action that runs before an email is sent and stores the coupon for future use.
## Use cases:
3 step abandoned cart sequence
- 1st email is a reminder
- 2nd email contains coupon
- 3rd email contains a reminder of the same coupon
In this example, the 3rd email should not send if the cart is purchased which means a 'Coupon Before Expires' trigger may not be suitable.
Activity
Newest
Oldest
Dan Bitzer
planned
Hi there, are there any news about this functionality? 'cause we want to create it in our abandoned cart series.
@Lital Rogowski: Hi, currently this isn't being developed but there is a work around that might work for you.
You can store the coupon as a customer custom field using the "Customer - Update Custom Field" action before you send the email.
Here's an example: https://d.pr/i/f14qyT
Then in the second workflow you can use the rule: "Customer - Custom Field" to ensure that the coupon has been specified. E.g: https://d.pr/i/VyfKRA
@Dan Bitzer: Hi, Thanks. Hope it's going to work :)